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OUR APPROACH


OPERATIONS

  • Operational Excellence derived from Customer Satisfaction
  • Proactive Monitoring & Reporting
  • Qualitative Service Delivery
  • Preemptive Customer Service Focused Model

MIS

  • State-of-the-art, Analytics And Readily Accessible Web Reports
  • End-customer behavioral trends through Customer Satisfaction surveys
  • Empowered Management Decision associated with CIM (Customer Interaction Management)

HR, TRAINING & QUALITY

  • Inherent Employee first culture propelled by online HR Modules for managing employee lifecycle
  • Online training and evaluation modules
  • Best of Breed training modules based on cross industry experience
  • Focus Group Approach on floor

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Sahara Next - Corporate Office
3rd Floor, Sahara India Center, 1. Kapoorthala Complex, Lucknow-226024, U.P., India. Tele/Fax: +91 522 2332642  Tele: +91 522 3995233 - 35

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