BPO

Sahara Next caters to various Corporate Business Process Outsourcing Initiatives under aegis if SRC - Sahara Relationship Centre. It has set up 200 seater Corporate Contact Centre in Lucknow, catering to captive voice and knowledge support initiatives. The BPO unit is led by handpicked professionals from the industry, catering to in inbound and outbound voice support requirements. It has excelled in servicing customer service and customer acquisition campaigns across various sectors, namely BSFI, Insurance, Infrastructure, Banking, Aviation, FMCG, e-Commerce, Tourism, Telecom etc. This unit has also has the distinction of managing external processes namely for National Public Sector Telecom Company and the State Tourism Department. Sahara Relationship Centre has catered to more than 2.5 million calls since inception in 2004.