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OUR APPROACH


Operations


• Operational Excellence derived from Customer Satisfaction
• Proactive Monitoring & Reporting
• Qualitative Service Delivery
• Preemptive Customer Service Focused Model


MIS


• State-of-the-art, Analytics And Readily Accessible Web Reports
• End-customer behavioral trends through Customer Satisfaction surveys
• Empowered Management Decision associated with CIM (Customer Interaction Management)


HR, Training & Quality


• Inherent Employee first culture propelled by online HR Modules for managing employee lifecycle
• Online training and evaluation modules
• Best of Breed training modules based on cross industry experience
• Focus Group Approach on floor


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Sahara Next - Corporate Office
3rd Floor, Sahara India Center, 1. Kapoorthala Complex, Lucknow-226024, U.P., India. Tele/Fax: +91 522 2332642  Tele: +91 522 3995233 - 35

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