BPO- BUSINESS PROCESS OUTSOURCING
Intensive research and analytics is the forte of Sahara Next. With three years of experience in the Outsourcing Business, we understand the needs of International Customers and Deliver to high quality and efficiency criteria. Creating value for clients through high-quality research with the opportunity to save 40-45% in costs; shorter design-to-market lead times, and expert analysis of competition, markets, products and services. We use the latest methodologies and offer a wide spectrum of services from market research and financial research and web research.
The BPO arm is operational by the name of SRC (Sahara Relationship Center) at Sahara Next.
SERVICE OFFERED- AN OVERVIEW
• Bilingual Voice Based Customer Support
• Customer Service
• Technical Support
• Collections (Hard & Soft)
• Insurance Services
• Inbound Lead Generation
• Outbound Lead Generation
• Market Research & Surveys (B2B & B2C)
• Inbound Catalogue Services
• Order Taking Services